Teleperformance Interview Questions, Process, and Tips

Teleperformance is a global leader in outsourced omnichannel customer experience management, operating in over 80 countries and employing over 380,000 people worldwide. Established in 1978 in Paris, France, Teleperformance has since expanded its reach to become a trusted partner for companies seeking to enhance their customer interactions.

The company offers a wide range of services including customer care, technical support, sales, and back-office services across various industries such as telecommunications, finance, healthcare, retail, and technology. Utilizing advanced technology and a focus on innovation, Teleperformance delivers seamless customer experiences through multiple channels including voice, chat, email, social media, and more.

With a commitment to excellence, Teleperformance emphasizes employee training and development to ensure their workforce is equipped with the skills and knowledge to provide exceptional service to clients and their customers. This dedication to employee engagement has earned Teleperformance recognition as a top employer in many of the countries where it operates.

Teleperformance's dedication to delivering superior customer experiences, combined with its global footprint and commitment to innovation, has solidified its position as a leader in the customer experience management industry.

Ques:- Tel me something about yourself?
Ques:- A light bulb is hanging in a room. Outside of the room there are three switches, of which only one is connected to the lamp. In the starting situation, all switches are 'off' and the bulb is not lit. If it is allowed to check in the room only once to see if the bulb is lit or not (this is not visible from the outside), how can you determine with which of the three switches the light bulb can be switched on?
Ques:- What would you say is the most important thing you are looking for in a job?
Ques:- How is the 90 percentile calculated? Say I am having total 2000 transactions pumped to the system and I have 1800 passed and 200 failed. So the 90 pertile is considered from the Passed transactions or (passed+failed) transactions?
Recent Answer : Added by arjun On 2021-12-09 18:39:56:

1620

Ques:- Who was the associate sponsor of Lakme India FashionWeek in 2003?(a) Hutch (b) Airtel(c) Liberty Footwear (d) Reliance
Recent Answer : Added by Anam On 2021-11-09 15:53:27:

Reliance

Ques:- 16 men can complete a piece of work in 25 days. In how many days can 20 men complete that piece of work?
Recent Answer : Added by Ganesh Boya On 2021-09-02 08:08:05:

20

Ques:- Personal background & qualification.
Ques:- About experience, achievement in work, initiatives taken, positives & negatives, interpersonal skills, change management, attitude, altitude
Ques:- At present, the ratio between the ages of Arun and Deepak is 4:3. After 6 years, Arun’s age will be 26 years. What is the age of Deepak at present?
Recent Answer : Added by Beauty Chakraborty On 2022-05-17 08:54:03:

21

Ques:- Are you willing to change your role and profile when required for a project?
Ques:- What kind of books & other publications do you read?
Ques:- Find the smallest number in a GP whose sum is 38 and product 1728?
Ques:- From a book, a number of pages are missing. The sum of the page numbers of these pages is 9808. Which pages are missing?
Ques:- Three different containers contain different quantities of mixture milk and water, whose measurements are 403 Kg, 434 Kg and 465 Kg. What biggest measure must be there to measure all the different quantities exactly?
A. 1 Kg
B. 7 Kg
C. 14 Kg
D. 31 Kg
Recent Answer : Added by anonymous On 2022-03-09 16:37:53:

31
cos
434-403=31
465-434=31

Ques:- Sushil got thrice as many marks in English as in Science. His total marks in English, Science and Maths are 162. If the ratio of his marks in English and Maths is 3:5, find his marks in Science?
Recent Answer : Added by Akhilendra pratap Singh On 2022-09-23 18:02:22:

Marks in thrice in english as in science
so if science marks is x
then english marks = 3x
lets maths marks = y
ratio of english and maths marks is
3x/y = 3/5
=> y = 5x

and total marks = 162
3x + x + 5x = 162
x = 18 —-answer

Ques:- Do u have the patience to listen to others? problems?
Ques:- Find out the wrong number in each sequence:
22, 33, 69, 99, 121, 279, 594
A. 594
B. 279
C. 121
D. 33
Recent Answer : Added by Admin On 2022-09-28 18:38:17:

B. 279

Ques:- Would you rather write a report or give a verbal report? Why?
Ques:- A and B invests Rs.8000 and Rs.9000 in a business. After 4 months, A withdraws half of his capital and 2 months later, B withdraws one-third of his capital. In what ratio should they share the profits at the end of the year?
Recent Answer : Added by Sagnik Mandal On 2022-01-16 17:19:19:

2:3

Ques:- There are 5 red shoes, 4 green shoes. If one drasw randomly a shoe . what is the probability of getting redshoe
Recent Answer : Added by Admin On 2020-05-17 11:59:26:

5c1 / 9c1

Ques:- Seals managament
Ques:- A garrison of 2000 men has provisions for 54 days. At the end of 15 days, a reinforcement arrives, and it is now found that the provisions will last only for 20 days more. What is the reinforcement?
Recent Answer : Added by swapnil On 2022-03-09 16:35:27:

1900

Ques:- Do you prefer to be right or to be liked?
Ques:- ABOUT YOUR ACHIVEMENTS
Ques:- Why do you want to work for Adobe?
Ques:- Find the highest common factor of 36 and 84.
A. 4
B. 6
C. 8
D. 12
Recent Answer : Added by BISHWAS KUMAR On 2022-01-16 17:16:46:

=36*84/ lcm
= 36 * 84 / (12 * 3 * 7 )
HCF= 12

Ques:- The simple interest on a sum of money will be Rs.600 after 10 years. If the principal is trebled after 5 years what will be the total interest at the end of the tenth year?
Recent Answer : Added by dilshad On 2021-03-26 17:27:26:

1200

Ques:- During a given week A programer spends 1/4 of his time preparing flow chart, 3/8 of his time coding and the rest of the time in debugging the programs. If he works 48 hours during the week , how many hours did he spend debugging the program.
Recent Answer : Added by Admin On 2020-05-17 12:01:34:

Here is the ans with explanation…..
Just divide 48 hours into 8 parts…
for flowchart its 1/4 so it is 2/8 = 12hours
For Coding it is 3/8 = 18 hours
the rest is again 3/8 = 18 hours for debugging..

Ques:- Find the cost of fencing around a circular field of diameter 28 m at the rate of Rs.1.50 a meter?
Recent Answer : Added by Prachi Bees On 2021-12-10 16:35:10:

In the example first we have to find the area of the field

we have given the following values ,

cost of fencing per meter = Rs 1.50

Diameter of circular field = 28

We have to find the area , a = ?

We know that,

Area = 2 π r

= 2 x 22/7 x 14

= 2 x 22 x 2

= 44 x 2

= 88 sq. m

So, area of circle is 88 sq.m

Now just multiply it with 1.50

cost of fencing = 88 x 1.50

= Rs. 132

So, the cost of fencing the circular field is Rs. 132

Ques:- There are four dogs/ants/people at four corners of a square of unit distance. At the same instant all of them start running with unit speed towards the person on their clockwise direction and will always run towards that target. How long does it take for them to meet and where?
Recent Answer : Added by Camile On 2022-09-15 16:36:29:

They’ll never meet unless some of them stop and other continue to run

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Devendra Bhardwaj With a decade of experience as a Job Hiring Expert, I am a results-driven professional dedicated to elevating recruitment strategies. My expertise lies in navigating the dynamic landscape of talent acquisition, employing innovative approaches to attract, assess, and secure top-tier candidates. I excel in optimizing hiring processes, leveraging cutting-edge technologies, and fostering collaborative relationships with stakeholders. A keen understanding of industry trends allows me to stay ahead, ensuring a competitive edge in securing the best talent for your organization. I am passionate about connecting the right people with the right opportunities and thrive in creating impactful, streamlined recruitment solutions.

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